National Museums Liverpool

National Museums Liverpool is the official shop for the city’s museum and gallery network, offering curated gifts, books, prints and collection inspired merchandise that supports the region’s cultural institutions. We helped reengineer their retail operations with Shopify POS through a detailed discovery process that mapped payment workflows, inventory processes, staffing, data needs and integration requirements for a unified retail system. Delivering a complete POS implementation covering configuration, hardware setup, user permissions, reporting, data migration and end to end staff training to streamline in store operations and improve accuracy. With structured technical documentation and clear recommendations to help the NML team future proof their Shopify environment and operate with confidence.