Case Study

Galleon

See how Kubix migrated Galleon and EasyGloves to Shopify, delivering a more automated eCommerce solution.

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Results at a glance

+16%

Growth in new customer revenue since migrating to Shopify, on matched nine-month windows.

+8.5%

More new customer orders since moving to Shopify.

B2B

Credit accounts, custom pricing and multi-user companies supported natively in Shopify.

Planning a B2B Migration to Shopify?

Tell us about your setup and we'll come back within 24 hours.

Get in touch

‍

A Shopify Migration that Turned Hours of Fulfilment Admin into Minutes

Galleon Supplies is a safety and industrial supplies business with a lean team processing hundreds of orders per day. Their platform was doing everything: customer and company accounts, credit control, invoice visibility, and fulfilment exports.

When Galleon approached Kubix, they knew they needed to move away from their legacy eCommerce platform, but they were concerned Shopify would not match the operational complexity they relied on, particularly across two separate fascias: Galleon Supplies and EasyGloves. We migrated both sites to Shopify, while protecting the data and workflows that kept the business running day to day.

Results at a glance

+16%

Growth in new customer revenue since migrating to Shopify, on matched nine-month windows.

+8.5%

More new customer orders since moving to Shopify.

B2B

Credit accounts, custom pricing and multi-user companies supported natively in Shopify.

Planning a B2B Migration to Shopify?

Tell us about your setup and we'll come back within 24 hours.

Get in touch

‍

A Shopify Migration that Turned Hours of Fulfilment Admin into Minutes

Galleon Supplies is a safety and industrial supplies business with a lean team processing hundreds of orders per day. Their platform was doing everything: customer and company accounts, credit control, invoice visibility, and fulfilment exports.

When Galleon approached Kubix, they knew they needed to move away from their legacy eCommerce platform, but they were concerned Shopify would not match the operational complexity they relied on, particularly across two separate fascias: Galleon Supplies and EasyGloves. We migrated both sites to Shopify, while protecting the data and workflows that kept the business running day to day.

Results at a glance

+16%

Growth in new customer revenue since migrating to Shopify, on matched nine-month windows.

+8.5%

More new customer orders since moving to Shopify.

B2B

Credit accounts, custom pricing and multi-user companies supported natively in Shopify.

Planning a B2B Migration to Shopify?

Tell us about your setup and we'll come back within 24 hours.

Get in touch

‍

A Shopify Migration that Turned Hours of Fulfilment Admin into Minutes

Galleon Supplies is a safety and industrial supplies business with a lean team processing hundreds of orders per day. Their platform was doing everything: customer and company accounts, credit control, invoice visibility, and fulfilment exports.

When Galleon approached Kubix, they knew they needed to move away from their legacy eCommerce platform, but they were concerned Shopify would not match the operational complexity they relied on, particularly across two separate fascias: Galleon Supplies and EasyGloves. We migrated both sites to Shopify, while protecting the data and workflows that kept the business running day to day.

Results at a glance

+16%

Growth in new customer revenue since migrating to Shopify, on matched nine-month windows.

+8.5%

More new customer orders since moving to Shopify.

B2B

Credit accounts, custom pricing and multi-user companies supported natively in Shopify.

Planning a B2B Migration to Shopify?

Tell us about your setup and we'll come back within 24 hours.

Get in touch

‍

A Shopify Migration that Turned Hours of Fulfilment Admin into Minutes

Galleon Supplies is a safety and industrial supplies business with a lean team processing hundreds of orders per day. Their platform was doing everything: customer and company accounts, credit control, invoice visibility, and fulfilment exports.

When Galleon approached Kubix, they knew they needed to move away from their legacy eCommerce platform, but they were concerned Shopify would not match the operational complexity they relied on, particularly across two separate fascias: Galleon Supplies and EasyGloves. We migrated both sites to Shopify, while protecting the data and workflows that kept the business running day to day.

Rebuilding the Logic Behind the Data

Every migration to Shopify requires extensive data mapping. Ensuring that products, collections and customers are captured and moved over cleanly. Having been on a legacy eCommerce platform for years, the business had built operations around their previous platform.

Operational logic isn't found in standard data export. Through our data mapping and scoping process, we rebuilt the operational logic that supported Galleon on Shopify.

Stock that lives in one place and works everywhere

Galleon sells the same product in many forms, from single cases to multi-pallet quantities, each with its own SKU but all drawing from one physical stock pool. We rebuilt that in Shopify so stock is managed once against the base product and cascades across every pack size and bundle automatically. Buy a pallet, and the related quantities move in step.

One place to manage two storefronts

Galleon and EasyGloves run as separate storefronts, connected behind the scenes so the whole business manages stock from Galleon alone. Stock uploaded once powers the bundles on Galleon and syncs live to EasyGloves, so the team never maintains the second store separately, right down to the annual stock take.

Order history rebuilt in full

Complete order history had to come across intact, one of the more demanding parts of a migration. We extract it from the platform's underlying data and reassemble it into structured Shopify orders, so repeat customers could log in and reorder from day one.

Business impact:

  • Stock managed once at base level, cascading across every pack size and bundle
  • Two storefronts kept independent for customers but unified for the team
  • Hours of duplicate stock admin removed, with far less room for error
  • Full order history preserved, so repeat customers reorder from launch

Rebuilding the Logic Behind the Data

Every migration to Shopify requires extensive data mapping. Ensuring that products, collections and customers are captured and moved over cleanly. Having been on a legacy eCommerce platform for years, the business had built operations around their previous platform.

Operational logic isn't found in standard data export. Through our data mapping and scoping process, we rebuilt the operational logic that supported Galleon on Shopify.

Stock that lives in one place and works everywhere

Galleon sells the same product in many forms, from single cases to multi-pallet quantities, each with its own SKU but all drawing from one physical stock pool. We rebuilt that in Shopify so stock is managed once against the base product and cascades across every pack size and bundle automatically. Buy a pallet, and the related quantities move in step.

One place to manage two storefronts

Galleon and EasyGloves run as separate storefronts, connected behind the scenes so the whole business manages stock from Galleon alone. Stock uploaded once powers the bundles on Galleon and syncs live to EasyGloves, so the team never maintains the second store separately, right down to the annual stock take.

Order history rebuilt in full

Complete order history had to come across intact, one of the more demanding parts of a migration. We extract it from the platform's underlying data and reassemble it into structured Shopify orders, so repeat customers could log in and reorder from day one.

Business impact:

  • Stock managed once at base level, cascading across every pack size and bundle
  • Two storefronts kept independent for customers but unified for the team
  • Hours of duplicate stock admin removed, with far less room for error
  • Full order history preserved, so repeat customers reorder from launch

Rebuilding the Logic Behind the Data

Every migration to Shopify requires extensive data mapping. Ensuring that products, collections and customers are captured and moved over cleanly. Having been on a legacy eCommerce platform for years, the business had built operations around their previous platform.

Operational logic isn't found in standard data export. Through our data mapping and scoping process, we rebuilt the operational logic that supported Galleon on Shopify.

Stock that lives in one place and works everywhere

Galleon sells the same product in many forms, from single cases to multi-pallet quantities, each with its own SKU but all drawing from one physical stock pool. We rebuilt that in Shopify so stock is managed once against the base product and cascades across every pack size and bundle automatically. Buy a pallet, and the related quantities move in step.

One place to manage two storefronts

Galleon and EasyGloves run as separate storefronts, connected behind the scenes so the whole business manages stock from Galleon alone. Stock uploaded once powers the bundles on Galleon and syncs live to EasyGloves, so the team never maintains the second store separately, right down to the annual stock take.

Order history rebuilt in full

Complete order history had to come across intact, one of the more demanding parts of a migration. We extract it from the platform's underlying data and reassemble it into structured Shopify orders, so repeat customers could log in and reorder from day one.

Business impact:

  • Stock managed once at base level, cascading across every pack size and bundle
  • Two storefronts kept independent for customers but unified for the team
  • Hours of duplicate stock admin removed, with far less room for error
  • Full order history preserved, so repeat customers reorder from launch

Rebuilding the Logic Behind the Data

Every migration to Shopify requires extensive data mapping. Ensuring that products, collections and customers are captured and moved over cleanly. Having been on a legacy eCommerce platform for years, the business had built operations around their previous platform.

Operational logic isn't found in standard data export. Through our data mapping and scoping process, we rebuilt the operational logic that supported Galleon on Shopify.

Stock that lives in one place and works everywhere

Galleon sells the same product in many forms, from single cases to multi-pallet quantities, each with its own SKU but all drawing from one physical stock pool. We rebuilt that in Shopify so stock is managed once against the base product and cascades across every pack size and bundle automatically. Buy a pallet, and the related quantities move in step.

One place to manage two storefronts

Galleon and EasyGloves run as separate storefronts, connected behind the scenes so the whole business manages stock from Galleon alone. Stock uploaded once powers the bundles on Galleon and syncs live to EasyGloves, so the team never maintains the second store separately, right down to the annual stock take.

Order history rebuilt in full

Complete order history had to come across intact, one of the more demanding parts of a migration. We extract it from the platform's underlying data and reassemble it into structured Shopify orders, so repeat customers could log in and reorder from day one.

Business impact:

  • Stock managed once at base level, cascading across every pack size and bundle
  • Two storefronts kept independent for customers but unified for the team
  • Hours of duplicate stock admin removed, with far less room for error
  • Full order history preserved, so repeat customers reorder from launch

Supporting Complex B2B Accounts in Shopify

Galleon’s B2B trading model includes two customer types:

  • Cash customers (standard checkout)
  • Credit-account companies with bespoke terms and controls

That came with complexity that had to be enforced reliably:

  • Customer-specific pricing
  • Credit limits and credit limit enforcement
  • Different payment terms
  • Multiple users per company

Business impact:

  • B2B account structures supported in Shopify with the rules and controls needed for day-to-day trading
  • Clear separation between cash customers and credit-account customers, without creating friction for either journey
  • A platform foundation that supports growth without relying on team intervention

Data Migration to Shopify Built Around the Reality of Repeat Ordering

For Galleon, the migration surfaced a number of considerations that would impact the business. One of the bigger risks were customers losing access to the information they use to reorder quickly: accounts, order history, and invoices.

We focused on a clean, structured migration to Shopify of:

  • Customer accounts (including company account relationships)
  • Historic orders
  • Invoice data and access expectations

Business impact:

  • Preserved self-serve behaviours that save internal time, especially with a small team
  • Lower customer service load during and after cutover because the essentials still worked as expected

Supporting Complex B2B Accounts in Shopify

Galleon’s B2B trading model includes two customer types:

  • Cash customers (standard checkout)
  • Credit-account companies with bespoke terms and controls

That came with complexity that had to be enforced reliably:

  • Customer-specific pricing
  • Credit limits and credit limit enforcement
  • Different payment terms
  • Multiple users per company

Business impact:

  • B2B account structures supported in Shopify with the rules and controls needed for day-to-day trading
  • Clear separation between cash customers and credit-account customers, without creating friction for either journey
  • A platform foundation that supports growth without relying on team intervention

Data Migration to Shopify Built Around the Reality of Repeat Ordering

For Galleon, the migration surfaced a number of considerations that would impact the business. One of the bigger risks were customers losing access to the information they use to reorder quickly: accounts, order history, and invoices.

We focused on a clean, structured migration to Shopify of:

  • Customer accounts (including company account relationships)
  • Historic orders
  • Invoice data and access expectations

Business impact:

  • Preserved self-serve behaviours that save internal time, especially with a small team
  • Lower customer service load during and after cutover because the essentials still worked as expected

Supporting Complex B2B Accounts in Shopify

Galleon’s B2B trading model includes two customer types:

  • Cash customers (standard checkout)
  • Credit-account companies with bespoke terms and controls

That came with complexity that had to be enforced reliably:

  • Customer-specific pricing
  • Credit limits and credit limit enforcement
  • Different payment terms
  • Multiple users per company

Business impact:

  • B2B account structures supported in Shopify with the rules and controls needed for day-to-day trading
  • Clear separation between cash customers and credit-account customers, without creating friction for either journey
  • A platform foundation that supports growth without relying on team intervention

Data Migration to Shopify Built Around the Reality of Repeat Ordering

For Galleon, the migration surfaced a number of considerations that would impact the business. One of the bigger risks were customers losing access to the information they use to reorder quickly: accounts, order history, and invoices.

We focused on a clean, structured migration to Shopify of:

  • Customer accounts (including company account relationships)
  • Historic orders
  • Invoice data and access expectations

Business impact:

  • Preserved self-serve behaviours that save internal time, especially with a small team
  • Lower customer service load during and after cutover because the essentials still worked as expected

Supporting Complex B2B Accounts in Shopify

Galleon’s B2B trading model includes two customer types:

  • Cash customers (standard checkout)
  • Credit-account companies with bespoke terms and controls

That came with complexity that had to be enforced reliably:

  • Customer-specific pricing
  • Credit limits and credit limit enforcement
  • Different payment terms
  • Multiple users per company

Business impact:

  • B2B account structures supported in Shopify with the rules and controls needed for day-to-day trading
  • Clear separation between cash customers and credit-account customers, without creating friction for either journey
  • A platform foundation that supports growth without relying on team intervention

Data Migration to Shopify Built Around the Reality of Repeat Ordering

For Galleon, the migration surfaced a number of considerations that would impact the business. One of the bigger risks were customers losing access to the information they use to reorder quickly: accounts, order history, and invoices.

We focused on a clean, structured migration to Shopify of:

  • Customer accounts (including company account relationships)
  • Historic orders
  • Invoice data and access expectations

Business impact:

  • Preserved self-serve behaviours that save internal time, especially with a small team
  • Lower customer service load during and after cutover because the essentials still worked as expected

Finance Continuity Through Zynk and Sage, Upgraded to Real-time Visibility on Shopify

Finance was one of the most complex parts of the project because it was tied to process, not preference. The priority was keeping the finance team working in a familiar way while moving the storefront platform underneath them.

We navigated the integration with Zynk for Sage and delivered full bi-directional sync:

  • Updates made in Sage (including bank transfer payments) flow through to Shopify
  • Shopify reflects payment statuses and account balances at the point of use
  • Customers gain a live view of their account and can download proper PDF VAT invoices

This was a capability uplift versus their previous platform, where the team could not see payment statuses or account balances in the same way.

Business impact:

  • Reduced back-and-forth between finance and operations by bringing account status visibility into Shopify
  • Faster resolution for credit-account customers because the truth is visible in the platform
  • Better customer experience for B2B: self-serve invoices and account information, without manual intervention

eCommerce Fulfilment Automation that Removed Hours of Manual Work

With staff processing up to 150 orders per day, fulfilment admin was a bottleneck. The team manually handled courier labels by exporting spreadsheets, calculating how many labels were needed per order, and uploading data to the courier system. That was taking 3 to 4 hours.

We recommended ShipTheory to connect Shopify to the fulfilment journey, but the complexity was multi-box shipping: many orders require multiple labels, and the system needed a reliable way to calculate labels automatically.

Our solution combined structured product data with automation:

  • Structured Metafields in Shopify to enable automation
  • Shopify Flow that runs when a customer creates an order
  • Built a Sidekick app inside Shopify to give the office team a clean interface to manage labels-required 

Now, when an order is placed, labels and packing sheets can be produced automatically within around two minutes, without anyone touching exports or manual calculations.

Finance Continuity Through Zynk and Sage, Upgraded to Real-time Visibility on Shopify

Finance was one of the most complex parts of the project because it was tied to process, not preference. The priority was keeping the finance team working in a familiar way while moving the storefront platform underneath them.

We navigated the integration with Zynk for Sage and delivered full bi-directional sync:

  • Updates made in Sage (including bank transfer payments) flow through to Shopify
  • Shopify reflects payment statuses and account balances at the point of use
  • Customers gain a live view of their account and can download proper PDF VAT invoices

This was a capability uplift versus their previous platform, where the team could not see payment statuses or account balances in the same way.

Business impact:

  • Reduced back-and-forth between finance and operations by bringing account status visibility into Shopify
  • Faster resolution for credit-account customers because the truth is visible in the platform
  • Better customer experience for B2B: self-serve invoices and account information, without manual intervention

eCommerce Fulfilment Automation that Removed Hours of Manual Work

With staff processing up to 150 orders per day, fulfilment admin was a bottleneck. The team manually handled courier labels by exporting spreadsheets, calculating how many labels were needed per order, and uploading data to the courier system. That was taking 3 to 4 hours.

We recommended ShipTheory to connect Shopify to the fulfilment journey, but the complexity was multi-box shipping: many orders require multiple labels, and the system needed a reliable way to calculate labels automatically.

Our solution combined structured product data with automation:

  • Structured Metafields in Shopify to enable automation
  • Shopify Flow that runs when a customer creates an order
  • Built a Sidekick app inside Shopify to give the office team a clean interface to manage labels-required 

Now, when an order is placed, labels and packing sheets can be produced automatically within around two minutes, without anyone touching exports or manual calculations.

Finance Continuity Through Zynk and Sage, Upgraded to Real-time Visibility on Shopify

Finance was one of the most complex parts of the project because it was tied to process, not preference. The priority was keeping the finance team working in a familiar way while moving the storefront platform underneath them.

We navigated the integration with Zynk for Sage and delivered full bi-directional sync:

  • Updates made in Sage (including bank transfer payments) flow through to Shopify
  • Shopify reflects payment statuses and account balances at the point of use
  • Customers gain a live view of their account and can download proper PDF VAT invoices

This was a capability uplift versus their previous platform, where the team could not see payment statuses or account balances in the same way.

Business impact:

  • Reduced back-and-forth between finance and operations by bringing account status visibility into Shopify
  • Faster resolution for credit-account customers because the truth is visible in the platform
  • Better customer experience for B2B: self-serve invoices and account information, without manual intervention

eCommerce Fulfilment Automation that Removed Hours of Manual Work

With staff processing up to 150 orders per day, fulfilment admin was a bottleneck. The team manually handled courier labels by exporting spreadsheets, calculating how many labels were needed per order, and uploading data to the courier system. That was taking 3 to 4 hours.

We recommended ShipTheory to connect Shopify to the fulfilment journey, but the complexity was multi-box shipping: many orders require multiple labels, and the system needed a reliable way to calculate labels automatically.

Our solution combined structured product data with automation:

  • Structured Metafields in Shopify to enable automation
  • Shopify Flow that runs when a customer creates an order
  • Built a Sidekick app inside Shopify to give the office team a clean interface to manage labels-required 

Now, when an order is placed, labels and packing sheets can be produced automatically within around two minutes, without anyone touching exports or manual calculations.

Finance Continuity Through Zynk and Sage, Upgraded to Real-time Visibility on Shopify

Finance was one of the most complex parts of the project because it was tied to process, not preference. The priority was keeping the finance team working in a familiar way while moving the storefront platform underneath them.

We navigated the integration with Zynk for Sage and delivered full bi-directional sync:

  • Updates made in Sage (including bank transfer payments) flow through to Shopify
  • Shopify reflects payment statuses and account balances at the point of use
  • Customers gain a live view of their account and can download proper PDF VAT invoices

This was a capability uplift versus their previous platform, where the team could not see payment statuses or account balances in the same way.

Business impact:

  • Reduced back-and-forth between finance and operations by bringing account status visibility into Shopify
  • Faster resolution for credit-account customers because the truth is visible in the platform
  • Better customer experience for B2B: self-serve invoices and account information, without manual intervention

eCommerce Fulfilment Automation that Removed Hours of Manual Work

With staff processing up to 150 orders per day, fulfilment admin was a bottleneck. The team manually handled courier labels by exporting spreadsheets, calculating how many labels were needed per order, and uploading data to the courier system. That was taking 3 to 4 hours.

We recommended ShipTheory to connect Shopify to the fulfilment journey, but the complexity was multi-box shipping: many orders require multiple labels, and the system needed a reliable way to calculate labels automatically.

Our solution combined structured product data with automation:

  • Structured Metafields in Shopify to enable automation
  • Shopify Flow that runs when a customer creates an order
  • Built a Sidekick app inside Shopify to give the office team a clean interface to manage labels-required 

Now, when an order is placed, labels and packing sheets can be produced automatically within around two minutes, without anyone touching exports or manual calculations.

Front End Enhancements that Reflect How Customers Actually Buy

Alongside the operational rebuild, we implemented customer-facing features that match Galleon’s trading reality:

  • VAT toggle for clearer pricing visibility
  • Quick ordering from SKUs to support fast reorders
  • Bundling requirements with specific price breaks, aligned to how customers purchase in volume

Business impact:

  • Faster purchasing for repeat customers who already know what they need
  • Reduced friction for B2B buyers navigating VAT and volume-led pricing
  • A Shopify storefront experience that supports speed and clarity for trade customers

Shopify Support that Matched the Stakes of the Change

This project required change at multiple levels across the business. Moving away from a platform that was used for “everything” meant guiding the team through new workflows, new tooling, and a new operational rhythm inside Shopify.

We provided hands-on support across:

  • Data and account continuity
  • Finance processes and integrations
  • Fulfilment automation and exception handling
  • Storefront trading requirements across B2B and B2C

Business impact:

  • Reduced risk during a high-change transition
  • Faster adoption internally because the team had clarity, not just documentation
  • A stronger operational setup that supports growth without adding headcount pressure

Front End Enhancements that Reflect How Customers Actually Buy

Alongside the operational rebuild, we implemented customer-facing features that match Galleon’s trading reality:

  • VAT toggle for clearer pricing visibility
  • Quick ordering from SKUs to support fast reorders
  • Bundling requirements with specific price breaks, aligned to how customers purchase in volume

Business impact:

  • Faster purchasing for repeat customers who already know what they need
  • Reduced friction for B2B buyers navigating VAT and volume-led pricing
  • A Shopify storefront experience that supports speed and clarity for trade customers

Shopify Support that Matched the Stakes of the Change

This project required change at multiple levels across the business. Moving away from a platform that was used for “everything” meant guiding the team through new workflows, new tooling, and a new operational rhythm inside Shopify.

We provided hands-on support across:

  • Data and account continuity
  • Finance processes and integrations
  • Fulfilment automation and exception handling
  • Storefront trading requirements across B2B and B2C

Business impact:

  • Reduced risk during a high-change transition
  • Faster adoption internally because the team had clarity, not just documentation
  • A stronger operational setup that supports growth without adding headcount pressure

Front End Enhancements that Reflect How Customers Actually Buy

Alongside the operational rebuild, we implemented customer-facing features that match Galleon’s trading reality:

  • VAT toggle for clearer pricing visibility
  • Quick ordering from SKUs to support fast reorders
  • Bundling requirements with specific price breaks, aligned to how customers purchase in volume

Business impact:

  • Faster purchasing for repeat customers who already know what they need
  • Reduced friction for B2B buyers navigating VAT and volume-led pricing
  • A Shopify storefront experience that supports speed and clarity for trade customers

Shopify Support that Matched the Stakes of the Change

This project required change at multiple levels across the business. Moving away from a platform that was used for “everything” meant guiding the team through new workflows, new tooling, and a new operational rhythm inside Shopify.

We provided hands-on support across:

  • Data and account continuity
  • Finance processes and integrations
  • Fulfilment automation and exception handling
  • Storefront trading requirements across B2B and B2C

Business impact:

  • Reduced risk during a high-change transition
  • Faster adoption internally because the team had clarity, not just documentation
  • A stronger operational setup that supports growth without adding headcount pressure

Front End Enhancements that Reflect How Customers Actually Buy

Alongside the operational rebuild, we implemented customer-facing features that match Galleon’s trading reality:

  • VAT toggle for clearer pricing visibility
  • Quick ordering from SKUs to support fast reorders
  • Bundling requirements with specific price breaks, aligned to how customers purchase in volume

Business impact:

  • Faster purchasing for repeat customers who already know what they need
  • Reduced friction for B2B buyers navigating VAT and volume-led pricing
  • A Shopify storefront experience that supports speed and clarity for trade customers

Shopify Support that Matched the Stakes of the Change

This project required change at multiple levels across the business. Moving away from a platform that was used for “everything” meant guiding the team through new workflows, new tooling, and a new operational rhythm inside Shopify.

We provided hands-on support across:

  • Data and account continuity
  • Finance processes and integrations
  • Fulfilment automation and exception handling
  • Storefront trading requirements across B2B and B2C

Business impact:

  • Reduced risk during a high-change transition
  • Faster adoption internally because the team had clarity, not just documentation
  • A stronger operational setup that supports growth without adding headcount pressure
1.2
%
1.2
%
INCREASE IN (CR) CONVERSION RATE
42
%
1.2
%
INCREASE IN Returning Customers
15
%
8
%
Increase In (AVO) Average Order Value

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