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Shopify Premier partners have a proven track knowledge of working with the most demanding and complex merchants. As such, you can expect an elevated level of service and internal knowledge from a Premier partner.

When it comes to larger projects, we tend to split the payment in equal instalments that span through the course of the project - rather than asking for a large 50% deposit upfront.

Absolutely. We conduct a thorough scoping process that provides you with a clear defined scope of work that leaves no room for assumptions. We find that by asking the right questions, we are able help educate and give you an understanding of what areas of your project holds the most importance.

Shopify has a very robust B2B offering, and we build sites for both B2B, B2C industries, and businesses who offer both. If you're curious about Shopify B2B, we have a handy free e-book you can download to learn more: Shopify B2B: The Future of B2B E-Commerce.

Don't let our Shopify Plus status fool you! We work with clients on every Shopify plan. Our Plus status simply recognises us as one of the leading Shopify agencies in the world.

We are Shopify Premier Partners, Google Partners, Klaviyo Master Platinum and Meta Business Partners.

Kubix offers a range of marketing services, including email marketing, paid media on Google and Meta, content marketing, and campaign planning. Each retainer is tailored to deliver the most impactful results for your business. During the initial consultation, we provide recommendations and set clear monthly or quarterly targets for both your team and ours.

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We specialise in eCommerce, and our approach is built on understanding your brand rather than relying on industry assumptions. Whether you are in beauty, fashion, furniture, or a niche sector, we take the time to learn how your business works and create a website or marketing strategy tailored specifically to you. With experience across a wide range of industries, from metal detecting to gaming to licensed merchandise, we are equipped to deliver solutions that meet the needs of any market.

Kubix is often the right fit for businesses that want a strategic, collaborative approach to eCommerce. The best way to determine this for your brand is through an initial conversation, where we learn about your goals and identify how we can support them. Our team will help you understand exactly what working together could look like and where we can add the most value.

From scoping to concepts, design to development, our website projects are incredibly transparent. You will have a dedicated Project Manager as a point of contact throughout your website build, and clear milestones that you'll reach together. Read more about our full process here: Shopify Design and Development.

We manage our capacity carefully to ensure we always have the space to support new clients effectively. By keeping our workload below full capacity, we maintain the flexibility to adapt to existing client needs while onboarding the right new partnerships.

Absolutely. We have a well-equipped office in Digbeth, Birmingham, which we regularly welcome clients and prospects to. We also understand that visiting us isn’t always possible, so we are happy to come to your location when needed.

We don't use freelancers for any of our work. All of our projects and retainers are overseen by our team in-house, based primarily in our Birmingham headquarters or in Dublin, Ireland.